Service, Orchestrated.
Value, Delivered.
The first unified ServicesOS replacing outdated PSA (Professional Services Automation), ITSM (IT Service Management) ticketing systems, and MSP (Managed Service Provider) toolstacks.
Valethon is the Value Operations Platform that brings together workflows, automation, ticketing, monitoring, communication, identity, billing, AV intelligence, and service delivery into one orchestrated system.
Unlike traditional PSA or ITSM tools, Valethon doesn't just track tickets — it orchestrates service value. And with Valethon ServiceStack, you can instantly expand your service capabilities, or resell ours as part of your own offering.
Built inside a real MSP. Proven over two decades.
Valethon was originally built and refined inside Mailmessenger Networks, Inc., where it powered real customer operations, AV integrations, IT service delivery, and field workflows for over 29 years.
It didn't start as a product in a lab. It started as the system that real technicians, project managers, and service teams relied on every day. Now re-imagined as a modern cloud platform, Valethon brings that hard-earned operational intelligence to MSPs, AV/integration firms, and internal IT teams everywhere.
Years in Production
Real-World Tested
Operational Intelligence
Customer Scenarios
Built & refined in real MSP operations
Designed by practitioners. Not theorists.
Most PSA (Professional Services Automation) and ITSM (IT Service Management) tools are built by product teams imagining how service delivery should work. Valethon was built by people who lived it — in the trenches of MSP (Managed Service Provider) and AV/integration work, for decades. That history shapes everything from how tickets flow, to how assets are modeled, to how automation behaves when things go wrong.
20+ years of real MSP and AV/Integration operations
Valethon ran as the operational backbone of Mailmessenger Networks, Inc., evolving through countless customer scenarios, escalations, and AV projects.
End-to-end workflow orchestration
Identity → monitoring → ticket → communication → remediation → billing → analytics — all in one unified system instead of a patchwork of tools.
Deep AV & site intelligence
Sites, buildings, rooms, racks, devices, and signal chains are modeled natively. Connect discovery turns that structure into actionable insight.
Multi-tier service models
Internal IT, MSPs, AV/integration firms, and providers that support other service providers — all supported by a flexible multi-tenant core.
ServiceStack: platform + resellable services
Valethon pairs a modern platform with an integrated ecosystem of MSP-grade services that can be used internally or resold to your customers.
End-to-End Service Orchestration
Identity
User & device management
Monitor
Real-time alerts & events
Ticket
Automatic ticket creation
Communicate
Multi-channel messaging
Remediate
Automated workflows
Bill
Usage & agreements
Analyze
Performance insights
Who Valethon Is For
Valethon is intentionally designed for four kinds of service organizations — each with different needs, pricing paths, and operational realities. The platform speaks their language instead of forcing them into a one-size-fits-all model.
AV & Integration Firms
Purpose-built workflows and documentation for AV service delivery.
AV and integration firms live in a world of rooms, racks, endpoints, control systems, and signal chains — not just "endpoints" or "assets." Valethon embraces that reality instead of flattening it.
- Site hierarchy: sites → buildings → floors → rooms → racks → devices → signal chains
- AV-specific asset types and metadata
- Connect-powered network and AV monitoring integrated into workflows
- Field workflows and guided checklists for technicians onsite
- Documentation that actually reflects the physical and logical AV environment
- Support contract and managed AV service automation
- Integrated communication (voice/SMS/WhatsApp) between field techs, support, and customers
MSPs (Managed Service Providers)
A complete MSP operations platform with built-in, resellable services.
Managed Service Providers are responsible for keeping entire organizations running — often across dozens or hundreds of client environments. Valethon gives MSPs a multi-tenant, automation-first operations platform plus an integrated ecosystem of resellable services.
- Multi-tenant management across all client organizations
- Wholesale ServiceStack pricing (after verification) with full resale control
- RMM (Remote Monitoring & Management), identity, and security workflows tied into tickets and automations
- Agreements, contracts, and SLAs (Service Level Agreements) wired directly into service operations
- White-label options for portals and communications
- Analytics that track performance, risk, and profitability across clients
Internal IT / Single-Organization Teams
Simple pricing, powerful workflows, and no multi-tenant complexity.
Internal IT teams need PSA (Professional Services Automation) and ITSM (IT Service Management) capabilities without the overhead of multi-tenant architecture or partner-focused features. Valethon offers straightforward per-user pricing and all the workflow automation, monitoring, and service management tools needed to run internal IT operations.
- Straightforward per-user pricing with no hidden complexity
- All core platform features: ticketing, SLAs, automations, assets, monitoring
- ServiceStack add-ons available for internal use (phone, identity, monitoring)
- No multi-tenant overhead — just your organization
- Modern, clean interface focused on operational efficiency
Enterprise Organizations
Unified operations for large-scale environments.
Universities, school districts, healthcare systems, retail chains, and corporate campuses need a platform that can handle multi-site complexity, compliance requirements, and unlimited scale — without the MSP-oriented pricing models.
- Multi-site management with full site hierarchy (buildings, floors, rooms, zones)
- Compliance & governance: HIPAA, PCI DSS, NIST, evidence bundles, immutable audit logs
- White-label branding for internal departments or subsidiaries
- Dedicated support with custom SLAs and onboarding
- Unlimited scale — no caps on users, sites, or assets
Valethon vs. Traditional PSA/ITSM Tools
| Feature | Valethon | Traditional Tools |
|---|---|---|
| Built by real operators | ||
| Unified workflow orchestration | ||
| Deep AV/site intelligence | ||
| Native multi-tenant | Limited | |
| Integrated ServiceStack | ||
| 20+ years real-world tested | ||
| Patchwork of tools required |
Platform Modules
Valethon's capabilities are organized into modules that share a common data model and automation engine. This makes it easier to understand what's possible and to roll out capabilities at a pace that matches your team.
See All ModulesValethon Core
Ticketing, SLAs, dispatch, routing, queues, and multi-tenant logic.
Valethon Projects
Project management with phases, tasks, milestones, resource allocation, and budget tracking.
Valethon Automate
Event-driven workflows and automation with triggers, conditions, and actions.
Valethon Field
Field technician experiences and visit flows with GPS context and guided checklists.
Valethon Pulse
Monitoring, remote management integrations, Connect discovery, and event processing that feeds into automations.
Valethon Insights
Reporting, dashboards, and analytics for SLAs (Service Level Agreements), technician productivity, and operational health.
Valethon Ledger
Billing, agreements, renewals, and usage-based charges for services.
Valethon Library
Documentation, hierarchies, diagrams, and revisions for sites and assets.
Unified Platform Architecture
All modules share a common data model and automation engine, enabling seamless workflow orchestration across your entire service operation.
Valethon ServiceStack
Instantly expand your service capabilities — or resell ours.
Valethon ServiceStack is an integrated ecosystem of MSP-grade services that plug directly into the Valethon platform. You can use them internally — or, if you're an MSP or integrator, resell them as part of your own managed service offering.
Instead of wiring together carrier contracts, cloud portals, 3rd-party billing systems, and disconnected security tools, ServiceStack gives you a cohesive, workflow-aware services layer right inside Valethon.
Integrated Communications Suite
- VoIP softphone and browser dialer
- Inbound and outbound call routing
- SMS and WhatsApp messaging
- Omnichannel routing into tickets and workflows
- Call recording, transcription, and AI summarization
- Click-to-call from tickets, CRM, and asset views
Identity & Directory Services
- JumpCloud integration for identity and device access
- Planned support for Google Directory and Azure AD
- Automated provisioning and deprovisioning workflows
- Group- and role-based access patterns
- Multi-tenant identity management for Managed Service Providers
Monitoring, Remote Management & AV Intelligence
- Native Connect discovery plus third-party remote monitoring integration
- Native Valethon remote monitoring & management (evolving)
- Future remote management options
- Alert → workflow → action automation
Security & Cloud Services
- Endpoint security integrations (planned)
- Cloud licensing management (Google Workspace, Microsoft 365)
- Security workflows tied into ticketing
Your accounting software. Our integration.
Valethon connects natively with the accounting platforms MSPs and service companies already use. Bidirectional sync keeps customers, invoices, payments, and products in perfect alignment — no manual data entry, no imports, no switching costs.
QuickBooks
Online & Desktop
Xero
Global cloud accounting
Sage
Business Cloud
MYOB
AccountRight & Essentials
FreshBooks
Small business invoicing
Bidirectional Sync
Changes flow both ways. Create an invoice in Valethon or your accounting software — it appears in both.
Delta Sync
Only syncs what changed since the last run. Efficient, fast, and respectful of API rate limits.
Zero Lock-In
Switch accounting software anytime. Your Valethon data stays intact — just connect the new provider.
Key Integrations
Valethon connects with the tools MSPs and service providers rely on every day. From security and backup to communications and monitoring — everything works together.
CrowdStrike
Endpoint detection & response
SentinelOne
AI-powered endpoint protection
Huntress
Managed threat detection
Acronis
Cyber protection & backup
Axcient
Business continuity
Veeam
Data backup & recovery
Microsoft 365
Full Microsoft 365 integration
Google Workspace
Google Workspace management
AWS
Amazon Web Services
JumpCloud
Identity & device management
Duo Security
Multi-factor authentication
Okta
Identity management
Domotz
Network monitoring
PRTG
Infrastructure monitoring
Auvik
Network management
Ingram Micro
IT distribution & cloud
TD SYNNEX
Technology distribution
Pax8
Cloud marketplace
500+ Protocols & Integrations
From AV control systems and network infrastructure to cloud platforms, security tools, and MSP software — Valethon connects with everything you use.
AWS
Azure
Google Cloud
Cloudflare
DigitalOcean
Linode
Vultr
Oracle Cloud
IBM Cloud
Heroku
Vercel
Netlify
Railway
Render
Fly.io
OVH
Hetzner
Scaleway
Alibaba CloudGoogle Workspace
Microsoft 365
SlackMicrosoft Teams
Zoom
Webex
Discord
Mattermost
GoTo
Asana
Notion
Trello
Jira
Confluence
Atlassian
ClickUp
Monday.com
Airtable
Basecamp
Linear
HubSpot
Salesforce
Zendesk
Intercom
Freshdesk
StripeQuickBooksXero
ZohoSageFreshBooks
Square
PayPal
Ingram Micro
TD SYNNEXPax8
Datto
ConnectWise
Kaseya
NinjaOne
N-central
N-able
Atera
SyncroDomotzAuvik
IT Glue
Hudu
Passportal
Pulseway
ManageEngine
SolarWinds
Zabbix
NagiosPRTG
OpenNMS
LibreNMS
Lansweeper
Spiceworks
Snipe-IT
Cisco
Cisco Meraki
Ubiquiti
Aruba
MikroTik
Juniper
pfSense
OPNsense
Fortinet
Palo Alto
SonicWall
WatchGuard
Barracuda
Valethon Security
Check Point
NETGEAR
TP-Link
D-Link
Zyxel
Ruckus
Extreme Networks
Brocade
Mellanox
Infoblox
BlueCat
F5
A10 Networks
Citrix ADCCrowdStrikeSentinelOne
Carbon Black
Cylance
Bitdefender
Kaspersky
Malwarebytes
Trend Micro
McAfee
Symantec
ESET
Avast
AVG
Webroot
Norton
ThreatLockerHuntress
Blackpoint
Heimdal
Cybereason
Darktrace
Rapid7
Tenable
Qualys
Snyk
Veracode
Checkmarx
Mimecast
Proofpoint
KnowBe4
Auth0Okta
OneLogin
Ping IdentityAWSAzureGoogle CloudCloudflareDigitalOceanLinodeVultrOracle CloudIBM CloudHerokuVercelNetlifyRailwayRenderFly.ioOVHHetznerScalewayAlibaba CloudGoogle WorkspaceMicrosoft 365SlackMicrosoft TeamsZoomWebexDiscordMattermostGoToAsanaNotionTrelloJiraConfluenceAtlassianClickUpMonday.comAirtableBasecampLinearHubSpotSalesforceZendeskIntercomFreshdeskStripeQuickBooksXeroZohoSageFreshBooksSquarePayPalIngram MicroTD SYNNEXPax8DattoConnectWiseKaseyaNinjaOneN-centralN-ableAteraSyncroDomotzAuvikIT GlueHuduPassportalPulsewayManageEngineSolarWindsZabbixNagiosPRTGOpenNMSLibreNMSLansweeperSpiceworksSnipe-ITCiscoCisco MerakiUbiquitiArubaMikroTikJuniperpfSenseOPNsenseFortinetPalo AltoSonicWallWatchGuardBarracudaValethon SecurityCheck PointNETGEARTP-LinkD-LinkZyxelRuckusExtreme NetworksBrocadeMellanoxInfobloxBlueCatF5A10 NetworksCitrix ADCCrowdStrikeSentinelOneCarbon BlackCylanceBitdefenderKasperskyMalwarebytesTrend MicroMcAfeeSymantecESETAvastAVGWebrootNortonThreatLockerHuntressBlackpointHeimdalCybereasonDarktraceRapid7TenableQualysSnykVeracodeCheckmarxMimecastProofpointKnowBe4Auth0OktaOneLoginPing IdentityDuo SecurityJumpCloudAzure AD
LastPass
Bitwarden
1Password
Keeper
Dashlane
Keycloak
ForgeRock
SailPoint
Saviynt
BeyondTrust
CyberArk
Thycotic
HashiCorp Vault
Docker
Kubernetes
OpenShift
Rancher
VMware
vSphere
ESXi
Proxmox
Hyper-V
Xen
KVM
VirtualBox
Nutanix
Scale Computing
oVirt
OpenStack
CloudStack
Podman
containerd
Helm
Istio
Linkerd
Envoy
Traefik
NGINX
HAProxy
Datadog
New Relic
Dynatrace
AppDynamics
Elastic
Splunk
Sumo Logic
Logz.io
Grafana
Prometheus
InfluxDB
Telegraf
VictoriaMetrics
Thanos
Loki
Jaeger
Zipkin
Honeycomb
Lightstep
SigNoz
UptimeRobot
Pingdom
Site24x7
Uptime.comVeeamAcronis
Commvault
Rubrik
Cohesity
Druva
Arcserve
VeritasBarracuda BackupDatto BCDRAxcient
StorageCraft
Zerto
Carbonite
Backblaze
Wasabi
CloudBerry
MSP360
AFI Backup
Spanning
AvePoint
Keepit
Synology
QNAP
NetApp
Pure Storage
Dell EMC
HPEIBM Storage
Hitachi
MinIO
Ceph
GlusterFS
TrueNAS
FreeNAS
Unraid
Nextcloud
ownCloud
Seafile
Box
Dropbox
OneDrive
Google Drive
Egnyte
ShareFile
GitHub
GitLab
BitbucketAzure DevOps
Jenkins
CircleCI
Travis CI
TeamCity
Bamboo
Drone
Argo CD
Flux
Spinnaker
Tekton
Harness
Codefresh
Octopus Deploy
Ansible
Terraform
Pulumi
Puppet
Chef
SaltStack
Spacelift
env0
SonarQube
Codacy
Code Climate
Coveralls
CodecovDuo SecurityJumpCloudAzure ADLastPassBitwarden1PasswordKeeperDashlaneKeycloakForgeRockSailPointSaviyntBeyondTrustCyberArkThycoticHashiCorp VaultDockerKubernetesOpenShiftRancherVMwarevSphereESXiProxmoxHyper-VXenKVMVirtualBoxNutanixScale ComputingoVirtOpenStackCloudStackPodmancontainerdHelmIstioLinkerdEnvoyTraefikNGINXHAProxyDatadogNew RelicDynatraceAppDynamicsElasticSplunkSumo LogicLogz.ioGrafanaPrometheusInfluxDBTelegrafVictoriaMetricsThanosLokiJaegerZipkinHoneycombLightstepSigNozUptimeRobotPingdomSite24x7Uptime.comVeeamAcronisCommvaultRubrikCohesityDruvaArcserveVeritasBarracuda BackupDatto BCDRAxcientStorageCraftZertoCarboniteBackblazeWasabiCloudBerryMSP360AFI BackupSpanningAvePointKeepitSynologyQNAPNetAppPure StorageDell EMCHPEIBM StorageHitachiMinIOCephGlusterFSTrueNASFreeNASUnraidNextcloudownCloudSeafileBoxDropboxOneDriveGoogle DriveEgnyteShareFileGitHubGitLabBitbucketAzure DevOpsJenkinsCircleCITravis CITeamCityBambooDroneArgo CDFluxSpinnakerTektonHarnessCodefreshOctopus DeployAnsibleTerraformPulumiPuppetChefSaltStackSpaceliftenv0SonarQubeCodacyCode ClimateCoverallsCodecov
Sentry
Rollbar
Bugsnag
Airbrake
Raygun
Postman
Insomnia
Swagger
Stoplight
ReadMe
MySQL
MariaDB
PostgreSQL
SQL ServerOracle DB
MongoDB
Redis
Memcached
Elasticsearch
OpenSearch
Cassandra
CouchDB
Couchbase
DynamoDB
Firebase
Supabase
CockroachDB
PlanetScale
TimescaleDB
ClickHouse
Snowflake
Databricks
Neo4j
ArangoDB
Dgraph
Microsoft Intune
Jamf
Kandji
Mosyle
HexnodeVMware Workspace ONE
MobileIron
SOTICitrix Endpoint Management
Ivanti
Automox
PDQ
Tanium
BigFix
Twilio
Vonage
Plivo
Bandwidth
Telnyx
RingCentral
8x8
Mitel
AvayaCisco Webex Calling
Dialpad
Grasshopper
Nextiva
Ooma
Jive
Intermedia
Fuze
Genesys
Five9
Talkdesk
Aircall
3CX
Asterisk
FreePBX
FreeSWITCHDell
HPHPE
Lenovo
Fujitsu
Apple
LG
Samsung
Sony
Panasonic
Epson
Sharp
Brother
Canon
Xerox
Ricoh
Konica Minolta
Logitech
Intel
NVIDIA
AMD
Supermicro
ASUS
Acer
Crestron
Extron
AMX
Biamp
QSC
Shure
Sennheiser
Audio-Technica
Bose
JBL
Harman
Kramer
Atlona
Control4
Savant
ELAN
URC
RTI
Poly
Yealink
Jabra
Neat
Owl Labs
Huddly
AVer
PTZOptics
Vaddio
ClearOne
Symetrix
BSS Audio
dbx
Crown
Yamaha
Roland
Behringer
PreSonus
Midas
Allen & Heath
Dante
NDI
SDI
HDMI
HDBaseTSentryRollbarBugsnagAirbrakeRaygunPostmanInsomniaSwaggerStoplightReadMeMySQLMariaDBPostgreSQLSQL ServerOracle DBMongoDBRedisMemcachedElasticsearchOpenSearchCassandraCouchDBCouchbaseDynamoDBFirebaseSupabaseCockroachDBPlanetScaleTimescaleDBClickHouseSnowflakeDatabricksNeo4jArangoDBDgraphMicrosoft IntuneJamfKandjiMosyleHexnodeVMware Workspace ONEMobileIronSOTICitrix Endpoint ManagementIvantiAutomoxPDQTaniumBigFixTwilioVonagePlivoBandwidthTelnyxRingCentral8x8MitelAvayaCisco Webex CallingDialpadGrasshopperNextivaOomaJiveIntermediaFuzeGenesysFive9TalkdeskAircall3CXAsteriskFreePBXFreeSWITCHDellHPHPELenovoFujitsuAppleLGSamsungSonyPanasonicEpsonSharpBrotherCanonXeroxRicohKonica MinoltaLogitechIntelNVIDIAAMDSupermicroASUSAcerCrestronExtronAMXBiampQSCShureSennheiserAudio-TechnicaBoseJBLHarmanKramerAtlonaControl4SavantELANURCRTIPolyYealinkJabraNeatOwl LabsHuddlyAVerPTZOpticsVaddioClearOneSymetrixBSS AudiodbxCrownYamahaRolandBehringerPreSonusMidasAllen & HeathDanteNDISDIHDMIHDBaseT
AVB
AES67
WebRTC
SRT
NMOS
Blackmagic Design
AJA
Elgato
NewTek
vMix
OBS
Wirecast
PJLink
SNMP
Telnet
SSH
RS-232
BrightSign
Signagelive
Scala
Xibo
Yodeck
ScreenlySamsung MagicINFOLG SuperSign
NEC DisplaySharp NEC
Planar
ViewSonic
BenQ
Optoma
Christie
Barco
Draper
Da-Lite
Elite Screens
Axis
Hikvision
Dahua
Hanwha
VIVOTEK
Genetec
Milestone
Avigilon
Verkada
Rhombus
Eagle Eye
Openpath
Brivo
Kisi
SALTO
HID Global
LenelS2
CCure
OnGuard
S2 Security
Paxton
dormakaba
ASSA ABLOY
Allegion
Honeywell
Johnson Controls
ONVIF
RTSP
Schneider Electric
Siemens
ABB
Bosch
Trane
Carrier
Daikin
Lennox
Lutron
Leviton
Hubbell
Legrand
Wattstopper
Crestron Home
ControlByWeb
BACnet
Modbus
KNX
Zigbee
Z-Wave
Matter
Thread
MQTT
Home Assistant
HomeKit
Amazon AlexaGoogle Home
Philips Hue
Nest
ecobee
Sonos
APC
CyberPower
Eaton
Tripp Lite
Vertiv
Liebert
Geist
Server Technology
Raritan
ServiceNowJira Service Management
FreshserviceZendesk
PagerDuty
Opsgenie
VictorOps
Statuspage
Better Uptime
Instatus
Rootly
FireHydrant
Blameless
Zapier
IFTTT
n8n
Make
Workato
Tray.io
MuleSoft
Boomi
Talend
SnapLogic
Celigo
REST API
GraphQL
gRPC
SOAP
Webhooks
OAuth
SAML
LDAP
RADIUS
Syslog
NetFlow
sFlow
IPFIXAVBAES67WebRTCSRTNMOSBlackmagic DesignAJAElgatoNewTekvMixOBSWirecastPJLinkSNMPTelnetSSHRS-232BrightSignSignageliveScalaXiboYodeckScreenlySamsung MagicINFOLG SuperSignNEC DisplaySharp NECPlanarViewSonicBenQOptomaChristieBarcoDraperDa-LiteElite ScreensAxisHikvisionDahuaHanwhaVIVOTEKGenetecMilestoneAvigilonVerkadaRhombusEagle EyeOpenpathBrivoKisiSALTOHID GlobalLenelS2CCureOnGuardS2 SecurityPaxtondormakabaASSA ABLOYAllegionHoneywellJohnson ControlsONVIFRTSPSchneider ElectricSiemensABBBoschTraneCarrierDaikinLennoxLutronLevitonHubbellLegrandWattstopperCrestron HomeControlByWebBACnetModbusKNXZigbeeZ-WaveMatterThreadMQTTHome AssistantHomeKitAmazon AlexaGoogle HomePhilips HueNestecobeeSonosAPCCyberPowerEatonTripp LiteVertivLiebertGeistServer TechnologyRaritanServiceNowJira Service ManagementFreshserviceZendeskPagerDutyOpsgenieVictorOpsStatuspageBetter UptimeInstatusRootlyFireHydrantBlamelessZapierIFTTTn8nMakeWorkatoTray.ioMuleSoftBoomiTalendSnapLogicCeligoREST APIGraphQLgRPCSOAPWebhooksOAuthSAMLLDAPRADIUSSyslogNetFlowsFlowIPFIXPowerful Features. Built for Real Operations.
Every feature in Valethon was designed and refined through real-world use. No theoretical features—just tools that actually help service teams deliver value.
Customer Communications Graph
Unified timeline of every customer touchpoint across email, SMS, WhatsApp, phone calls, and portal messages. See the complete conversation history attached to tickets, jobs, and assets.
Circuit Monitoring
Built-in circuit and network monitoring with ICMP, HTTP/HTTPS, and TCP checks. Real-time uptime tracking and automatic ticket creation on outages.
Automations & Workflows
Powerful automation engine with triggers, conditions, and actions. Automate escalations, notifications, ticket routing, and remediation workflows.
Multi-Tenant Architecture
Built-in multi-tenant support for MSPs managing multiple customers. Complete data isolation with cross-tenant visibility and analytics.
Dynamic Asset Relationships
Beyond simple inventory: model how PDUs fit in racks with ports connecting to servers, which have Ethernet ports connecting to switches. Everything connects to services with outage monitoring, workflows, vendor contacts, logins, and everything needed for proactive support through automation or technicians.
SLA Management
Configurable SLA levels with response and resolution times. Automatic escalation and risk tracking integrated into workflows.
Connect Discovery
Native site collector for network and AV device discovery. Automatic topology mapping and alert routing into tickets and workflows.
Billing & Agreements
Track service agreements, contracts, and recurring revenue. Automated billing workflows and usage-based charges.
Project Management
Full project lifecycle management with phases, tasks, milestones, and Gantt charts. Resource allocation, budget tracking, and seamless integration with tickets and billing.
Valethon: The Evolution of Service Excellence
Discover how Valethon transforms service operations with decades of real-world experience.
Transform Chaos into Control with Valethon
Discover how Valethon streamlines service workflows, turning chaos into predictable and efficient operations.
Streamline Your Service Operations with Valethon
Discover how Valethon unifies your service operations into a seamless platform, enhancing clarity and efficiency.
Simple, transparent pricing.
Three tiers designed for internal IT teams, managed service providers, and enterprise organizations. All plans include unlimited users and a 14-day free trial.
Core
Service Organizations
Everything you need to run a professional service operation.
What's Included
- All core platform features
- Tickets, jobs, scheduling, CRM
- Dynamic asset relationships & hierarchies
- Automations, workflows, SLAs
- Unlimited companies (25 active included)
- Basic Service Stack access
- Discovery mode for all assets
- Standard email support
No credit card required to start
Managed Ops
MSPs/IT Providers
Purpose-built for managed service providers.
What's Included
- Everything in Core, plus:
- Unlimited companies (100 active included)
- 250 managed assets included
- Full Service Stack access
- Remote command execution
- Multi-tenant client management
- Customer-isolated SLAs
- Branded client portals
- Priority support (4hr response)
No credit card required to start
Enterprise
Large MSPs/MSSPs
Scale without limits. Support without compromise.
What's Included
- Everything in Managed Ops, plus:
- Unlimited companies
- 5,000+ managed assets
- Full white-label branding
- SSO/SAML included
- Multi-tier tenant management
- Custom integrations
- Dedicated account manager
- 24/7 premium support
Feature Comparison
| Feature | Core | Managed Ops | Enterprise |
|---|---|---|---|
| Platform | |||
| Ticket Management | |||
| Asset Management | |||
| CRM & Contacts | |||
| Scheduling & Dispatch | |||
| Automations & Workflows | |||
| SLA Management | |||
| Capacity | |||
| Users | Unlimited | Unlimited | Unlimited |
| Active Companies | 25 active (unlimited total) | 100 active (unlimited total) | Unlimited |
| Managed Assets | 0 | 250 included | 5,000+ |
| Discovery Assets | Unlimited | Unlimited | Unlimited |
| Storage | 40 GB | 1 TB | 10 TB+ |
| Connect App | |||
| Discovery Mode | |||
| Managed Mode | |||
| Remote Commands | |||
| API Access | |||
| AI & Automation | |||
| Val AI Assistant | |||
| AI Token Allowance | 1M/mo | 5M/mo | 20M/mo |
| Predictive Analytics | |||
| Custom Model Training | |||
| Branding | |||
| Logo Customization | |||
| Branded Client Portals | |||
| Full White-Label | |||
| Support | |||
| Email Support | |||
| Response Time | 24hr | 4hr | 1hr |
| Phone Support | |||
| Dedicated Account Manager | |||
| 24/7 Support | |||
Security & Backup Add-ons
Add comprehensive security and backup capabilities to your managed endpoints. Available for Managed Ops and Enterprise tiers (Backup Only available on all tiers).
Valethon Guard
Full managed security package: SOC dashboard, SIEM (Security Information & Event Management) integration, threat intelligence, incident response, compliance reports, plus all backup features
Valethon Shield
Security + Backup bundle: AV monitoring, patch compliance, security alerts, M365/Google/endpoint backup
Valethon Secure
Security only: AV monitoring, patch compliance, security alerts, vulnerability reports
Backup Only
Backup only: M365, Google Workspace, endpoint backup via Connect
Storage rates: Cloud backup $0.08/GB/mo | Endpoint backup $0.12/GB/mo
Need More Capacity?
Add capacity packs to your subscription when you need more companies or managed assets.
Company Packs
- 10-pack: $250/mo
- 25-pack: $575/mo
- Single: $29/mo
Managed Asset Packs
- 50-pack: $125/mo
- 100-pack: $225/mo
- 250-pack: $500/mo
- Single: $3/mo
Ready to transform your service operations?
Start your 14-day free trial today. No credit card required. Full access to all platform features.