Simple, transparent pricing.
Three tiers designed for internal IT teams, managed service providers, and enterprise organizations. All plans include unlimited users and a 14-day free trial.
Core
Service Organizations
Everything you need to run a professional service operation.
What's Included
- All core platform features
- Tickets, jobs, scheduling, CRM
- Dynamic asset relationships & hierarchies
- Automations, workflows, SLAs
- Unlimited companies (25 active included)
- Basic Service Stack access
- Discovery mode for all assets
- Standard email support
No credit card required to start
Managed Ops
MSPs/IT Providers
Purpose-built for managed service providers.
What's Included
- Everything in Core, plus:
- Unlimited companies (100 active included)
- 250 managed assets included
- Full Service Stack access
- Remote command execution
- Multi-tenant client management
- Customer-isolated SLAs
- Branded client portals
- Priority support (4hr response)
No credit card required to start
Enterprise
Large MSPs/MSSPs
Scale without limits. Support without compromise.
What's Included
- Everything in Managed Ops, plus:
- Unlimited companies
- 5,000+ managed assets
- Full white-label branding
- SSO/SAML included
- Multi-tier tenant management
- Custom integrations
- Dedicated account manager
- 24/7 premium support
Feature Comparison
| Feature | Core | Managed Ops | Enterprise |
|---|---|---|---|
| Platform | |||
| Ticket Management | |||
| Asset Management | |||
| CRM & Contacts | |||
| Scheduling & Dispatch | |||
| Automations & Workflows | |||
| SLA Management | |||
| Capacity | |||
| Users | Unlimited | Unlimited | Unlimited |
| Active Companies | 25 active (unlimited total) | 100 active (unlimited total) | Unlimited |
| Managed Assets | 0 | 250 included | 5,000+ |
| Discovery Assets | Unlimited | Unlimited | Unlimited |
| Storage | 40 GB | 1 TB | 10 TB+ |
| Connect App | |||
| Discovery Mode | |||
| Managed Mode | |||
| Remote Commands | |||
| API Access | |||
| AI & Automation | |||
| Val AI Assistant | |||
| AI Token Allowance | 1M/mo | 5M/mo | 20M/mo |
| Predictive Analytics | |||
| Custom Model Training | |||
| Branding | |||
| Logo Customization | |||
| Branded Client Portals | |||
| Full White-Label | |||
| Support | |||
| Email Support | |||
| Response Time | 24hr | 4hr | 1hr |
| Phone Support | |||
| Dedicated Account Manager | |||
| 24/7 Support | |||
Security & Backup Add-ons
Add comprehensive security and backup capabilities to your managed endpoints. Available for Managed Ops and Enterprise tiers (Backup Only available on all tiers).
Valethon Guard
Full managed security package: SOC dashboard, SIEM (Security Information & Event Management) integration, threat intelligence, incident response, compliance reports, plus all backup features
Valethon Shield
Security + Backup bundle: AV monitoring, patch compliance, security alerts, M365/Google/endpoint backup
Valethon Secure
Security only: AV monitoring, patch compliance, security alerts, vulnerability reports
Backup Only
Backup only: M365, Google Workspace, endpoint backup via Connect
Storage rates: Cloud backup $0.08/GB/mo | Endpoint backup $0.12/GB/mo
Need More Capacity?
Add capacity packs to your subscription when you need more companies or managed assets.
Company Packs
- 10-pack: $250/mo
- 25-pack: $575/mo
- Single: $29/mo
Managed Asset Packs
- 50-pack: $125/mo
- 100-pack: $225/mo
- 250-pack: $500/mo
- Single: $3/mo