Built by MSPs, for MSPs

Valethon was born from 29 years of hands-on experience running managed service and AV integration businesses. We built the tools we needed, and now we share them with you.

27+
Years of Experience
100+
Active Customers
500K+
Tickets Resolved
99.9%
Uptime SLA

Our Story

Valethon is a product of Mailmessenger Networks Inc., a company that has been delivering technology services since 1997. We started as a small MSP (Managed Service Provider), helping local businesses with their IT needs.

As we grew, we realized that existing PSA (Professional Services Automation) tools didn't quite fit our workflows. They were either too complex, too expensive, or designed for a different era. So we built our own.

When we expanded into AV integration, we faced the same challenge. No tool understood the unique needs of managing complex AV projects alongside traditional IT services. So we evolved our platform.

After years of using and refining these tools internally, we decided it was time to share them with the broader community. That's how Valethon was born.

MNI Logo

Mailmessenger Networks Inc.

Parent Company

A technology services company founded in 1997, specializing in managed services, AV integration, and custom software development. We don't just build software—we use it every day to run our own operations.

Remote-first with offices in Brooklyn and Los Angeles

Our Values

The principles that guide everything we do

Customer First

Every decision we make is guided by what helps our customers succeed. Your success is our success.

Operational Excellence

We practice what we preach. Our own operations run on Valethon, constantly testing and improving.

Built by Practitioners

Our team has decades of MSP and AV integration experience. We understand your challenges firsthand.

Continuous Innovation

The industry evolves, and so do we. We're always shipping new features that make your work easier.

Our Journey

Key milestones in our history

1997

Mailmessenger Networks Founded

Started as an MSP serving local businesses

2001

Ticket System Born

Built our own ticketing system to manage operations

2015

AV Integration Division

Expanded into professional AV installation services

Q3 2025

Valethon is Born

Decided to share our operations platform with the world

Q4 2025

Val AI Launched

Introduced AI-powered assistance to the platform

Q1 2026

Enterprise Added

Launched enterprise features for MSSPs

Join the Valethon Community

Be part of a growing community of service professionals who are transforming how they operate. Start your journey today.