Stop paying for a PSA, an RMM, a billing platform, and a CRM that don't share data. Valethon is a single MSP software platform that handles ticketing, asset discovery, billing, CRM, documentation, and AI — built by practitioners who ran an MSP for 29 years.
We didn't design Valethon in a vacuum. We ran Mailmessenger Networks — a real MSP — for over 29 years. When the available PSA tools didn't fit how we worked, we built our own. Valethon is that platform, refined through hundreds of thousands of real service tickets and now available to every MSP that's tired of fighting their tools instead of serving customers.
Eight core capability areas — all in one platform, all sharing the same customer data, all available without third-party integrations.
Multi-company ticket queues with SLA enforcement, email-to-ticket conversion, automated routing, and time tracking. Full lifecycle from open to invoice.
Connect our native collector to customer networks for device discovery, inventory sync, and remote command execution — without a separate RMM license.
Managed services contracts auto-generate invoices. Per-seat, per-device, and time-and-materials billing. QuickBooks, Xero, and Stripe sync built in.
Full CRM with leads, prospects, opportunities, contacts, and email campaigns — living in the same platform as your service operations, sharing the same customer records.
Hardware and software inventory per customer company and site. Automated discovery via Connect, manual entry, or import. Linked to tickets and contracts.
VLANs, subnets, circuits, and topology mapping for each customer site. Visualize network topology and track changes over time.
Curate and resell cloud services — Microsoft 365, Google Workspace, backup, security — through your branded portal with automated provisioning and billing.
AI assistant for your helpdesk and your technicians. Answers customer questions, suggests resolutions, executes T1–T4 actions. Runs on Claude, OpenAI, or self-hosted LLMs.
The typical MSP software stack is three to six separate tools with separate vendors, separate support contracts, and separate integrations to maintain. Valethon replaces that entire stack.
| Capability | Typical MSP Stack | Valethon | Your Benefit |
|---|---|---|---|
| Ticketing & SLA | PSA — ConnectWise, Autotask ($75–150/user/mo) | Included in Valethon Core | No separate PSA license |
| Asset Discovery & RMM | RMM — Datto, NinjaRMM, Atera ($2–5/endpoint/mo) | Connect collector — included | No per-endpoint fees |
| Billing & Invoicing | Billing platform or custom Stripe integration | Contract → invoice automation built in | No custom integration maintenance |
| Customer CRM | Separate CRM ($30–100/user/mo) | CRM module included in Managed Ops | Shares customer data with service ops |
| Documentation | IT Glue / Hudu ($30–60/user/mo) | Integrated KB linked to assets and companies | Context-aware, not a separate silo |
| AI Assistant | None or bolt-on chatbot | Val AI — helpdesk + technician + sales personas | Knows your customers and their assets |